Privacy Policy

1. Introduction

EverGlow is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Subscribe to our newsletter
• Make inquiries about our products
• Communicate with us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our products and services
• Process and fulfill your requests
• Improve our website and services
• Send you marketing communications if you have opted in
• Comply with legal obligations
• Prevent fraudulent activity

4. Legal Basis for Processing

Under the UK GDPR, we process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Third-party vendors who perform services on our behalf
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, sale, or acquisition

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

7. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Right to access: You have the right to request copies of your personal data
• Right to rectification: You have the right to request correction of inaccurate data
• Right to erasure: You have the right to request deletion of your personal data
• Right to restrict processing: You have the right to request restriction of processing
• Right to object: You have the right to object to our processing of your personal data
• Right to data portability: You have the right to request transfer of your data

To exercise any of these rights, please contact us at [email protected]

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. We will take appropriate steps to ensure your data is treated securely and in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

EverGlow
14 Market Place, Reading RG1 2EG, United Kingdom
Phone: +44 118 743 5092
Email: [email protected]